I recently have been giving refunds on certain occasions as a goodwill gesture, and it's actually working out in my favour. Goodwill goes quite a long way, and can lead to an (ex)customer promoting your goods and services.

There seemed to be quite a few fans posting on this blog last series. Looks like it's back on Thursday at 8pm (BBC2)

Been seeing more and more people blogging about the SmArticle Tool, but have also been seeing some comments about how poorly the templates look….

Over in the Keyword Avalanche Forum, I decided to post up an offer of a bunch of graphics and templates which are usable with smArticle. Instead of asking for a set fee (say $97 for the pack), I decided to simply place a "make a donation" link instead.

I’ve come to the conclusion that negative people do my head in – big time. I cannot understand why people have to moan and groan and gripe about products/services – without offering up a way to solve their perceived problems.

I’m a member of a couple of “Internet Marketing” forums – I also read quite a few blogs…the one thing that I see which needs to change is that a certain sector of people will jump from one idea to the next, buy product after product in the hope of “strikin’ it rich”…

My old Marin is an absolute workhorse that saw it's best days about 10 years ago. I decided to go out and myself a new bike ready for my planned bike ride…

Since starting up my latest project (the SmArticle), I've come to the conclusion that offering software products can in no way be defined as an AIS.

If you have not yet looked into creating an RSS feed for your site, now's the time. What I've learned over the past week or two is quite eye-opening…